Thank you for shopping at our website! We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return most items within 14 days of the purchase date for a full refund or exchange.
Eligibility for Returns and Exchanges:
Additional non-returnable items:
Items must be returned unused and in the same condition that you received them.
Items must be in the original packaging, with all tags and labels attached.
Proof of purchase (order confirmation email or receipt) is required.
The following items are not eligible for returns or exchanges:
Items with special designs, including logos, company names, or personalized text.
Used or damaged items
Downloadable products (e.g., ebooks, software).
Return Process:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Contact us:To initiate a return, please contact us at [ in**@no*****.com
] within the 14-day return window
Return instructions:We will provide you with a return shipping label and instructions on how to return the item.
Ship the item:Please return the item to the address provided within 10 business days of receiving the return shipping label.
Refunds:Once we receive and inspect the returned item, we will process your refund within 5 business days. The refund will be issued to the original payment method used for the purchase.
Shipping costs:You will be responsible for the return shipping costs.
Exceptions
We may make exceptions to this policy in certain circumstances, such as if the item is defective or damaged. Please contact us at [ in**@no*****.com
] if you have any questions.
If We Do Not Accept Returns
In case we do not accept returns, you can file a complaint with the Consumer Protection Agency or call 19588
Additional Information:
To cancel an order before it ships, please contact us immediately at [ in**@no*****.com
].
We reserve the right to refuse any return or exchange that does not meet the above criteria.
Contact Us:
If you have any questions about our Refund and Returns Policy, please contact us at [ in**@no*****.com
